CyberCraft360

Privacy Policy

Effective date: September 1, 2026  ·  Last updated: September 7, 2026

CyberCraft360 ("we," "us," or "our") is an AI automation agency serving US service businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit cybercraft360.com, submit an inquiry, receive communications from us, or interact with our AI assistant Amy by phone.

By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Information you provide directly

• Name, business name, email address, and phone number submitted via our intake form or contact forms
• Business information including industry, challenges, and budget shared during intake
• Communications you send us via email, SMS, or phone

Information collected automatically

• Website usage data including pages visited, time on site, and referral source (via standard web analytics)
• Email open and click tracking via a 1×1 pixel included in outreach emails, used solely to measure campaign effectiveness
• Call recordings and transcripts when you speak with our AI assistant Amy, for quality assurance and service improvement

Information from third parties

• Publicly available business information from Google Maps, including business name, address, phone number, website, and reviews, used to identify potential clients

We use collected information to:

• Respond to your inquiries and provide our AI automation services
• Contact you about services relevant to your business via phone or email
• Send SMS marketing messages only to individuals who have explicitly opted in by checking the separate, optional SMS marketing consent checkbox on our intake form at cybercraft360.com/intake. Providing a phone number, submitting an inquiry, receiving a phone call, or speaking with our AI assistant Amy does not constitute SMS consent.
• Generate proposals, invoices, and service documentation
• Improve Amy's conversation quality and sales effectiveness
• Comply with legal obligations

We do not sell your personal information to third parties. We do not share your mobile phone number with third parties for their marketing purposes.

CyberCraft360 sends SMS marketing messages only to individuals who have voluntarily opted in by checking the SMS marketing consent checkbox on our intake form at cybercraft360.com/intake. The SMS marketing consent checkbox is unchecked by default and is not required to submit the form.

Providing your phone number, submitting an inquiry, receiving a phone call, or speaking with our AI assistant Amy does not constitute consent to receive SMS marketing messages.

By checking the SMS marketing consent checkbox, you agree to receive recurring automated SMS marketing messages from CyberCraft360, which may include:

• Promotions and offers related to CyberCraft360 services
• AI automation service information and business automation updates
• Marketing updates about CyberCraft360 products and services

Message frequency: Varies. SMS marketing messages are sent only through intentional marketing campaigns, not automatically triggered by phone calls, form submissions, or appointments.

Msg & data rates may apply depending on your mobile carrier and plan.

Consent is not a condition of purchase. You may use our services without opting into SMS marketing.

To opt out: Reply STOP to any message at any time. You will be immediately removed from all SMS marketing. Reply HELP for assistance or contact us at info@cybercraft360.com.

No third-party sharing: Mobile phone numbers and SMS/text messaging opt-in data collected by CyberCraft360 will not be shared with, sold to, or used by third parties or affiliates for marketing or promotional purposes under any circumstances.

We may contact you via email if your business email address is publicly available or if you have submitted it through our forms. All marketing emails include an unsubscribe link. To opt out of email communications, click the unsubscribe link in any email or contact us at info@cybercraft360.com.

Our website uses standard cookies and analytics tools to understand site traffic and improve user experience. We do not use tracking technologies to build advertising profiles or sell data to advertisers. You can disable cookies in your browser settings; some site features may not function correctly if you do.

We retain your information for as long as necessary to provide our services and comply with legal obligations. Call transcripts and lead records are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

We use industry-standard security measures including encrypted data storage, secure API connections, and access controls to protect your information. No system is 100% secure; we encourage you not to share sensitive financial or government ID information through our channels.

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of SMS and email communications at any time

To exercise any of these rights, contact us at info@cybercraft360.com.

Our services are intended for business owners and professionals. We do not knowingly collect information from individuals under 18 years of age.

We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

CyberCraft360
4902 Russett Lane, Sugar Land, TX
Email: info@cybercraft360.com
Website: cybercraft360.com